Legal rules for wallets and account records
Our Legal notice explains the conditions attached to account access, identity checks, wallet records and requests sent to our support route. You should read it before submitting personal details or linking a payment method. Phone verification is required before account access, and the name or status
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shown for DANA, OVO, GoPay, QRIS, bank transfer or a virtual account may be checked against the account record. We retain transaction references so we can trace a receipt or clarify a status question. Access and eligibility are where local law permits, and any local restriction
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takes priority over these site terms. If a policy changes, we place the updated wording on this Legal page and identify the relevant account process rather than hiding it inside a cashier screen.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.